FAQ

  • Q FAQ

    A

    General Information

    Q: Why did I see the same models as yours at the Canton Fair or other trade shows?
    A: We also supply to some trading companies, which may explain the overlap. You’re welcome to check our pricing and design patents to confirm that we are the original factory.

    Q:Are you offer brand agent service or OEM/ODM?
    A:We only focus on OEM/ODM for customers.We do not have own brand.
     
    QCan I visit your factory?
    A:Sure,welcome to visit our factory and we also can visit your company as we often go abroad to visit our customer.
    A2:We also can book an online video meeting by ZOOM/Teams or other app to visit my factory.

    Q: What is a jobsite speaker?
    A: A jobsite speaker is a durable, portable speaker designed to withstand harsh working environments like construction sites. These speakers are typically rugged, water-resistant, and provide high-quality sound to keep workers entertained and motivated.

    Q: Where are your speakers manufactured?
    A: Our speakers are manufactured in our state-of-the-art facility located in HuiZhou city Guang dong province China. We adhere to strict quality control standards to ensure each product meets our high standards of durability and performance.



    Q:Do you have any factories outside of China?
    A:Yes,we have vietnam factory for visting.

    Products

    Q: What types of jobsite speakers do you offer?
    A: We offer a variety of jobsite speakers, including portable Bluetooth speakers, rechargeable speakers, and speaker systems with built-in radios. Each type is designed to cater to different needs and preferences on the jobsite.

    Q: Are your speakers waterproof?
    A: Yes, many of our jobsite speakers are designed to be waterproof or water-resistant, making them suitable for outdoor use and resistant to rain and splashes.

    Q: How long does the battery last on a full charge?
    A: A cordless jobsite radio includes a detachable AC power cord, or power with  Makita, Dewalt,Bosch,Milwaukee battery adaptor(Battery Not Included)
     
     

    Payment terms and Shipping

    Q: What is your payment terms?
    A: T/T,LC,OA

    Q:What is your trade terms?
    A:FOB shenzhen

    Warranty and Support

    Q: What is the warranty period for your jobsite speakers?
    A: Our jobsite speakers come with a 1-year limited warranty, which covers manufacturing defects and malfunctions under normal use. Please refer to our warranty policy for more details.

    Q: How do I claim warranty service?
    A: To claim warranty service, please contact our customer support team at a.qiu@sagehuman.com with your proof of purchase and a description of the issue. We will guide you through the process and provide assistance.

    Q: Can I purchase replacement parts for my speaker?
    A: Yes, we offer a range of replacement parts for our jobsite speakers.

    Technical Support

    Q: Do your company offer technical service?
    A: Yes,we offer it when you need it,as we have professional engineer team.



     

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