Q FAQ
A
General Information
Q: Why did I see the same models as yours at the Canton Fair or other trade shows?
A: We also supply to some trading companies, which may explain the overlap. You’re welcome to check our pricing and design patents to confirm that we are the original factory.
Q:Are you offer brand agent service or OEM/ODM?
A:We only focus on OEM/ODM for customers.We do not have own brand.
Q:Can I visit your factory?
A:Sure,welcome to visit our factory and we also can visit your company as we often go abroad to visit our customer.
A2:We also can book an online video meeting by ZOOM/Teams or other app to visit my factory.
Q: What is a jobsite speaker?
A: A jobsite speaker is a durable, portable speaker designed to withstand harsh working environments like construction sites. These speakers are typically rugged, water-resistant, and provide high-quality sound to keep workers entertained and motivated.
Q: Where are your speakers manufactured?
A: Our speakers are manufactured in our state-of-the-art facility located in HuiZhou city Guang dong province China. We adhere to strict quality control standards to ensure each product meets our high standards of durability and performance.
Q:Do you have any factories outside of China?
A:Yes,we have vietnam factory for visting.
Products
Q: What types of jobsite speakers do you offer?
A: We offer a variety of jobsite speakers, including portable Bluetooth speakers, rechargeable speakers, and speaker systems with built-in radios. Each type is designed to cater to different needs and preferences on the jobsite.
Q: Are your speakers waterproof?
A: Yes, many of our jobsite speakers are designed to be waterproof or water-resistant, making them suitable for outdoor use and resistant to rain and splashes.
Q: How long does the battery last on a full charge?
A: A cordless jobsite radio includes a detachable AC power cord, or power with Makita, Dewalt,Bosch,Milwaukee battery adaptor(Battery Not Included)
Payment terms and Shipping
Q: What is your payment terms?
A: T/T,LC,OA
Q:What is your trade terms?
A:FOB shenzhen
Warranty and Support
Q: What is the warranty period for your jobsite speakers?
A: Our jobsite speakers come with a 1-year limited warranty, which covers manufacturing defects and malfunctions under normal use. Please refer to our warranty policy for more details.
Q: How do I claim warranty service?
A: To claim warranty service, please contact our customer support team at a.qiu@sagehuman.com with your proof of purchase and a description of the issue. We will guide you through the process and provide assistance.
Q: Can I purchase replacement parts for my speaker?
A: Yes, we offer a range of replacement parts for our jobsite speakers.
Technical Support
Q: Do your company offer technical service?
A: Yes,we offer it when you need it,as we have professional engineer team.